Return & Refund Policy

Last Updated: [Date]

Thank you for shopping with us. We strive to provide high-quality products and excellent customer service. If you are not completely satisfied with your purchase, we're here to help.

Returns

• Customers may request a return within 7 days of receiving the product.
• The item must be unused, in its original condition, and in the original packaging.
• Proof of purchase (order number or receipt) is required for all returns.
• Certain items such as customized, personalized, or perishable products may not be eligible for return.

Refunds

• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
• If approved, the refund will be processed within 5–10 business days using the original payment method.
• Shipping charges are non-refundable unless the return is due to our error or a defective product.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging. We will arrange a replacement or full refund as appropriate.

Exchange Policy

We only replace items if they are defective, damaged, or incorrectly delivered.

Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect.
• We recommend using a trackable shipping service for returns.

Contact Us

For return or refund requests, please contact:

Email: [Your Email Address]
Phone: [Your Phone Number]
Address: [Your Business Address]